Sarah listened to me as I expressed my wishes for my color and cut and showed her pictures of what I was thinking of having done. She made some great suggestions and worked with me to keep my style low- maintenance. The color was a great match for my own natural hair color and the cut resulted in wonderful structure and movement. I have received many compliments on my hair cut since having it done last week. Best of all, she is a dog-lover and I always trust people more who love dogs!